Privacy Policy

1.1 Information We Collect

• Account information (name, email, password)
• Profile information (avatar, bio, preferences)
• Learning progress and assessment data
• Payment information (processed securely by third-party providers)
• Usage data (platform interactions, performance metrics)
• Technical data (IP address, browser type, device information)

1.2 Purpose of Collection

We collect this information to:

• Provide and improve our educational services
• Personalize learning experiences
• Track progress and generate performance reports
• Process payments and manage subscriptions
• Communicate important updates and announcements
• Ensure platform security and prevent abuse

1.3 Legal Basis

We process your data based on:

• Contract fulfillment (providing our services)
• Legal obligations (tax, security, regulatory compliance)
• Legitimate interests (platform improvement, security)
• Consent (marketing communications, optional features)

2.1 COPPA Compliance

We comply with the Children's Online Privacy Protection Act (COPPA) and take additional measures to protect children's privacy:

• Parental consent required for users under 13
• Limited data collection from young users
• Restricted access to personal information
• Enhanced privacy settings for young users

2.2 Educational Records

We handle educational records in accordance with applicable laws and best practices:

• Secure storage of academic progress data
• Controlled access to student information
• Regular data accuracy reviews
• Clear retention and deletion policies

2.3 Parental Rights

Parents/guardians of users under 13 have the right to:

• Review their child's personal information
• Request deletion of their child's data
• Approve changes to privacy settings
• Withdraw consent at any time

3.1 Storage Methods

We implement industry-standard security measures:

• Encrypted data storage
• Regular security audits
• Secure backup systems
• Physical security controls

3.2 Protection Measures

Our security protocols include:

• SSL/TLS encryption for data transmission
• Regular security updates and patches
• Intrusion detection systems
• Employee security training

3.3 Access Controls

We maintain strict access controls:

• Role-based access management
• Multi-factor authentication
• Regular access reviews
• Audit logging and monitoring

4.1 Service Providers

We work with trusted third-party services for:

• Payment processing
• Hosting and infrastructure
• Analytics and performance monitoring
• Customer support services

4.2 Data Sharing

We share data with third parties only:

• When necessary for service provision
• With explicit user consent
• As required by law
• Under strict confidentiality agreements

5.1 Access Rights

Users have the right to:

• Access their personal data
• Request data portability
• Review their privacy settings
• Export their learning progress

5.2 Data Modification

Users can:

• Update personal information
• Correct inaccurate data
• Manage privacy preferences
• Control communication settings

5.3 Data Deletion

Users can request:

• Account deletion
• Removal of specific data
• Cancellation of subscriptions
• Erasure of learning history